Privacy Policy

Introduction

Shop Big Ticket Inc. ("Us" or “Our” or "We" and commonly referred to as “Big Ticket”) respects your privacy and is committed to protecting it through Our compliance with this policy. This document herein shall be referred to as “Privacy Policy” or “Privacy Policy”.

This Privacy Policy explains the types of information we may collect from you or that you may provide when you visit the website  https://shopbigticket.com (Our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information. Shop Big Ticket’s Products include, but are not limited to, the Shop Big Ticket browser extension (the "Browser Extension") and the website located at www.shopbigticket.com (the " Website"). Collectively, these are referred to as the "Services" in this Privacy Policy.

This policy applies to the information we collect:

• Through Big Ticket’s Website and Browser Extension;
• Via email, text, and other electronic messages between you and Big Ticket;
• Any other online services that we provide (collectively "Services");
• Through any future applications or services we may develop.

Please read this policy carefully to understand Our policies and practices regarding your information and how we will treat it. While we link to external websites we do not own, operate, or control these external sites, and they have their own privacy policies that govern the use of your information. If you do not agree with Our policies or Third Party Privacy Policies and practices, you may choose to discontinue using Our Services. By accessing or using Our Services, you agree to this Privacy Policy as well as the Third Party’s Privacy Policies. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

What this policy does not cover

This Policy does not apply to any personal information collected by third parties that we do not own, operate, or directly control. Big Ticket may provide links to or integrate with third-party websites, retailers, vendors, affiliate networks, external service providers, and other third-party tools or applications; however, we do not control or assume responsibility for their data collection, usage, or privacy practices. All third parties have their own privacy policies governing data collection, usage, and sharing. Big Ticket does not control or oversee their data practices and is not responsible for their compliance with privacy regulations. All use of third-party applications or services is at your own risk, and we encourage users to review the privacy policies of any third-party services before interacting with them. Additionally, this Policy does not cover information shared through any third-party tools, apps, or integrations that may be used in conjunction with Our services.

Children under 18

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at  [email protected]

Data we collect

Big Ticket collects various types of information when you interact with Our Website, Browser Extension, and Services. This includes information you provide directly, data collected automatically, and data obtained from third parties. The information we collect includes:

• Personal Information

• Account Information: To set up your account on Big Ticket, we may require essential personal details like first and last name, email address, phone number, username, password, and any other credentials required for secure login and to Our Services.
• Third Party Login: If you log into Our Services through a third-party account (such as Facebook or Google), we receive Personal Data about you, shared by the third party in line with their policies and your preferences. However, you may also choose to provide optional details.
• Social Media: If you connect a social media account (such as Facebook) during sign-in, we will retain this information solely for authentication purposes. Connecting your social media profile provides us with access to it, but only within the limits of your consent settings, the social media platform's Terms of Use, and this Privacy Policy. We neither monitor your social media activity nor publish content on your behalf.

• Browsing and Transactional Data

• Activity on Our website and Browser Extension like pages visited, the duration of your visits, navigation routes, and search queries. Moreover, websites accessed while using the Browser Extension, including the length of visits and products viewed.
• Shopping information and preferences like details about products you save, such as name, price, color, size, description, and URLs to the relevant third-party sites. Additionally, it also includes information related to purchases made through Our Services, including the size of your shopping basket, purchase date, and the name of the online store where the transaction occurred.
• Interactions with Big Ticket Services including websites you visit after clicking links on the Big Ticket Website, as well as data from your interactions with Our partners and merchants, such as shopping preferences and purchases made.
• Browsing and shopping behavior including data about the websites you visit and the products or content you view online, including account access tokens and identifying details, as well as information from retailer sites, such as applied coupons, promo codes, discounts, transaction details, and location data.
• User interactions through affiliate links on Our Website to identify clicks, purchases, and other qualifying actions as part of affiliate programs.

• Technical Information

• Device information including the type of device (e.g., phone, tablet, laptop, desktop), operating system, browser type, screen resolution, device model, IP address, unique device identifiers, language settings, and mobile carrier details.
• Location and time zone information including data about your time zone settings and approximate location, which may be determined using your IP address, GPS, or device settings.
• Interaction and advertising information including your interactions with Our Website and mobile advertisements, including details about your mobile device and advertising identifiers (such as Apple's IDFA or Google's Advertising ID).

• Marketing and Communications

• Any communications exchanged between you and Our team, including questions, feedback, support requests, and other inquiries.
• Your preferences for receiving marketing communications, including how you engage with Our marketing campaigns (e.g., emails you open, links you click, and offers you engage with).
• Contact information related to any referrals you make for Our services.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys we may ask you to complete for research purposes.

• Additional Data

• User-related information which generates statistical information and we may share this information with affiliates or partners under unrestricted commercial terms determined solely at Our discretion.
• Information automatically collected or received from third parties which may or may not include personal information.

How we use personal information

We collect and use your Personal and Non-Personal Information for a variety of business purposes, including the examples provided below.

Sources of information

We collect information from the following sources:

• Data you share directly with us during activities such as account registration, purchases, or form submissions.
• Information we automatically collect as you interact with our website, such as through cookies, IP tracking, and analytics tools.
• Information received from third-party sources, including business partners, service providers, payment processors, and social media platforms if you engage with Our profiles or use social login features.

Disclosure of your information

We may disclose aggregated information that may include personal information about our users that we collect or you provide as described in this Privacy Policy:

• Big Ticket participates in affiliate marketing programs and maintains relationships with select third-party business partners. As part of these partnerships, Big Ticket may earn commissions when users interact with certain features of the Website or Browser Extension, including, but not limited to, saving items, clicking on links to third-party retailers or affiliate merchants, engaging with these merchants, or completing a purchase through an affiliated link. These interactions may generate commission-based rewards for Big Ticket from our business partners. Related data will be shared with those business partners; however, at no time will Big Ticket disclose details of specific user activities, including items saved, tagged, or viewed, to these partners in a manner that personally identifies an individual user.
• Big Ticket may share aggregated, de-identified, or anonymized browsing data with certain business partners for analytical or commercial purposes. Such data will not contain personal identifiers and will be used solely for trend analysis, business insights, and the improvement of services. Any data shared in this capacity is subject to stringent contractual obligations that prohibit recipients from attempting to re-identify users or misuse the information in any manner inconsistent with this Privacy Policy.
• With the explicit consent of the user, Big Ticket may share personal information with business partners, affiliate merchants, and third-party service providers to enhance user experience, personalize marketing, and provide services tailored to the user's individual preferences. This may include, for example, sharing information about brands, products, or specific shopping behaviors that align with the user's demonstrated interests. Users may opt out of such personalized data-sharing arrangements at any time by adjusting their preferences in the account settings. All sharing of personal data by Big Ticket will occur under strict contractual agreements that are designed to facilitate secure transactions and protect the information shared with partners for purposes of personalization or marketing.
• Big Ticket may share personal information with third-party service providers, contractors, and agents who perform functions essential to our operations. These third parties are authorized to use personal information only as necessary to provide these services to Big Ticket. We require all third-party service providers to adhere to strict data protection standards and to use the information solely for the purpose to which it was disclosed, in compliance with applicable privacy laws and regulations.
• Big Ticket may share personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Big Ticket's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Big Ticket about our Website users is among the assets transferred.
• Big Ticket may also disclose personal information when required by law, including in response to subpoenas, court orders, law enforcement requests, or other lawful governmental inquiries. In such cases, we will assess the legal validity of the request and disclose only the minimum amount of information necessary to comply with applicable legal requirements.
• Big Ticket may share personal information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Big Ticket, our customers, or others. [This also includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.]
• Big Ticket may disclose information when necessary to enforce our Terms of Service, prevent fraud or security threats, or protect the rights, safety, and interests of the company, our users, or third parties.


International data transfer
In the course of providing Our Services, information (including your personal information) may be transferred to, stored in, and processed in countries outside of your jurisdiction, including the United States and other countries where our affiliates, service providers, business partners, or data processors are located. These jurisdictions may have data protection laws that differ from those in your home country, and in some cases, may not provide the same level of legal protection for personal data.
By using our Services, you acknowledge and consent to the transfer of your personal information to countries outside of your jurisdiction, including those that may not provide the same level of data protection as your home country.

Data retention

Big Ticket retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing Services to users, complying with legal and regulatory obligations, resolving disputes, enforcing our agreements, and protecting our legal rights. The retention period for personal data varies depending on the nature of the information, the legal basis for processing, and applicable statutory or regulatory requirements.

For users with an active account, we will retain personal data for as long as the account remains open and operational. If a user deletes their account, some data may be deleted immediately, and we will take steps to delete or anonymize personal data within thirty (30) days, unless retention is required by law, necessary for legitimate business purposes, or required to fulfill contractual obligations. In some cases, we may retain certain personal information for a limited period after account closure to comply with legal, tax, audit, or regulatory requirements, enforce our rights, or prevent fraud or abuse. Aggregated, de-identified, or anonymized data that does not identify an individual user may be retained indefinitely for analytical, research, or statistical purposes.

Users may request further details regarding specific retention periods applicable to their personal information by contacting us at [email protected].

Cookies and tracking technologies

Big Ticket uses cookies, pixel tags, web beacons, and other tracking technologies (referred to as cookies) to enhance your browsing experience, analyze website performance, and personalize content based on your interactions with our Services. A cookie is a small text file that is stored on your device when you visit our Website or use our Browser Extension. These files allow us to recognize your device, remember preferences, and optimize functionality.

First-party cookies are placed by us, and third-party cookies may be placed by a third party. We may use both, first- and third-party cookies. In some cases, third parties may set cookies through Our website to provide specific services. These third-party cookies are subject to the privacy policies of the respective providers.

The length of time a cookie remains on your device depends on whether it is a "persistent" or "session" cookie. Session cookies last only while your browser is open and are automatically deleted when you close it. Persistent cookies remain on your device until they expire or are deleted. The retention period for persistent cookies varies, but they are typically used to remember your preferences and settings for future visits.

You have the option to refuse cookies by adjusting your browser settings. However, disabling cookies may limit certain functionalities of our Services, including personalized recommendations, saved product preferences, and seamless navigation.

User Rights

At Big Ticket, we value your privacy and are committed to ensuring that you have control over your personal information. Depending on your jurisdiction, you may have certain rights regarding how your data is collected, used, and managed. We will honor your rights in accordance with applicable data protection laws and aim to respond to requests as quickly as possible within the required timeframes.

• Right to access

You have the right to request confirmation as to whether we process your personal data and, if so, to request a copy of the personal data we hold about you. When we provide access, we will do so in a commonly used electronic format unless you request otherwise.

• Right to Information

You have the right to ask whether we hold any personal information about you. If we do, you may also request information about the purposes for which we have processed your personal information, as well as the third parties to whom that information has been disclosed, subject to any limitations under applicable law.

• Right to Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format under the conditions that the processing is based on your consent or a contract and the processing is automated. To request data portability, please contact us via the contact form or at [email protected]. We will provide your data within a reasonable timeframe.

• Right to Correct Personal Data

If you believe your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can log in to your account and update your information directly. Alternatively, contact us via the Contact Form or email us at [email protected] for assistance. Upon your request, we will take reasonable steps to verify the accuracy of the personal data and correct it as needed.

• Right to Deletion of Personal Data ("Right to Be Forgotten")

Under certain conditions, you may request the deletion of your personal data. These conditions may include if the data is no longer needed for the purposes for which it was collected, if you wish to withdraw consent, or if the processing was unlawful. To request deletion, you can submit a request through the Contact Form or email us at [email protected]. We will evaluate your request and respond promptly, as permitted by law.

• Right to Object

If you believe our processing of your personal information, based on legitimate interests, infringes on your fundamental rights and freedoms, you can request that we stop such processing. In certain cases, the only way to fully discontinue processing your personal information may be to delete your account. However, we may continue processing if we can demonstrate compelling legitimate grounds that override your rights and freedoms.

• Right to Restrict Processing

Under specific circumstances, you may request that we temporarily suspend our processing of your personal information. In some instances, the only effective method to halt further processing may be for us to delete your account.

• Right to Withdraw Consent

When we rely on your consent to process your personal information, you have the right to withdraw that consent at any time, subject to any contractual or legal obligations.

• Right to Opt-Out of Direct Marketing

You have the right to request that we stop sending you marketing communications at any time. The simplest way to do this is by clicking the “unsubscribe” link included in any marketing email you receive from us. Please be aware that even if you opt out of marketing emails, we may still send you important administrative messages that are not subject to opt-out. Additionally, you may opt out of certain types of behavioral or interest-based advertising if you prefer.

How We Protect Your Data

We implement appropriate and reasonable technical, administrative, and organizational measures to safeguard the personal information we process. However, no security system is impenetrable, and no method of data transmission or storage can be guaranteed to be completely secure. While we take commercially reasonable steps to protect your personal information, we cannot and do not guarantee absolute security against unauthorized access, cyberattacks, or other security breaches beyond our control.

You are responsible for maintaining the security of your login credentials, devices, and network connections.

By using our Services, you acknowledge and accept that transmission of personal information is at your own risk. We are not liable for any unauthorized access, loss, or disclosure of your information resulting from circumstances beyond our reasonable control.

We may update our security measures periodically to address emerging threats and technological advancements.

Your Choices for Managing Your Data

At Big Ticket, we strive to provide you with clear and convenient options to control how your personal information is collected, used, and shared. The following sections outline the various ways you can manage your data.

• Revoking Consent

We may ask for your consent to use your information for optional purposes, such as sending promotional emails. You can unsubscribe from these emails at any time without affecting the service we provide or our relationship with you.You can review and adjust personal details,and communication settings by visiting your Big Ticket account page. Depending on your selection (e.g., “Personalize” or “Emails”), you may:

• Update or correct the personal information you have provided.
• Opt in or out of certain marketing communications

Please note that restricting the type or amount of data you share may affect our ability to offer some deals or services to you.

• Deleting Your Profile or Personal Information

If you would like to delete your profile or request the removal of specific personal information we hold about you, please send an email to [email protected]. We will process your request in accordance with applicable data protection laws and make every reasonable effort to comply within legally required time frames. Please note that restricting the type or amount of data you share may affect our ability to offer some deals or services to you.

Exceptions:

• Legal Obligations: We may retain certain personal information if necessary to comply with our legal or regulatory obligations or if we need the information to defend ourselves against legal claims.
• Aggregated/Anonymized Data: Even after we delete your profile or personal information, we may continue to store data in a format that does not personally identify you (such as aggregated or anonymized data).

• Discontinuation of Services

You have the right to discontinue the use of our Services at any time. To do so, you may uninstall the browser extension by following the detailed instructions available on our website and delete your account associated with our Services. If you require assistance or have any questions regarding the discontinuation process, you may contact us through our contact form or email us at [email protected]. Our team is available to guide you through the process and address any questions you may have.

• Additional Assistance or Inquiries

If you have any questions about managing your data, or if you need further help with your privacy preferences, feel free to reach out to us at [email protected]. We will work with you to address your concerns and ensure that your privacy preferences are respected.

Changes to Our Privacy Policy

We will post any changes we make to our Privacy Policy on this page, as well as on the Big Ticket Website. If we make material changes, we will notify you via email at the address provided in your account. The date the Privacy Policy was last revised is displayed at the top of the page. However, you are responsible for ensuring that we have an up-to-date, active, and deliverable email address for you and for periodically reviewing our Website and Privacy Policy for any changes.

Your Privacy Rights

This privacy policy has been designed to comply with all relevant privacy laws and regulations in the United States, including but not limited to the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable U.S. federal and state privacy laws. We are dedicated to protecting your privacy and ensuring full transparency in how we collect, use, and manage your personal data, in strict adherence to these legal frameworks. Our commitment to safeguarding your rights includes providing you with clear information about our data practices and the measures we take to protect your information.

Certain U.S. state consumer privacy laws may grant residents specific rights regarding how we use and disclose their personal information. California residents, for instance, can learn more about their privacy rights under the California Consumer Privacy Act (CCPA) by visiting https://oag.ca.gov/privacy/ccpa. In addition, California’s “Shine the Light” law (Civil Code § 1798.83) permits users of our Services who are California residents to request information about our disclosure of their personal information to third parties for direct marketing purposes.

If you would like to submit such a request or have any questions about your rights under state privacy laws, please contact us at:

• Email:[email protected]
• Mailing Address:
  Shop Big Ticket Inc.
  228 Park Ave S PMB 62486
  New York, New York 10003-1502 US

We will respond to your request in accordance with all applicable privacy and data protection regulations. Please note that your rights may vary depending on your state of residence and the laws that apply to you.

Contact Us

Big Ticket is dedicated to maintaining compliance with this Privacy Policy and all applicable privacy and data protection regulations. If you have any questions, concerns, or complaints about how we handle your personal information, please reach out using one of the following methods:

• Email:[email protected]
• Mailing Address:
  Shop Big Ticket Inc.
  228 Park Ave S PMB 62486
  New York, New York 10003-1502 US

When you contact us with a complaint or concern, we will investigate thoroughly and determine the appropriate course of action. Our goal is to resolve any issues as promptly and efficiently as possible.